Prime Bank, DESCO launch integrated online prepaid collection service

Prime Bank and Dhaka Electric Supply Company Limited (DESCO) has partnered up for online prepaid electricity bill collection.

The agreement between Prime Bank and DESCO will allow customers of DESCO to pay their prepaid electricity bills at their nearest Prime Bank branches and other alternative delivery channels.

Moreover, through this agreement the transaction will be realised and updated in DESCO database in real time, said a press release.

The agreement was signed at a ceremony held at the DESCO head office situated at Nikunja in Dhaka where officials from both organisations were present.

“This agreement will allow us to ensure technologically advanced, and exceptional customer experience,” said Engr Md Kausar Ameer Ali, managing director of DESCO.

Adding to that Shams Abdullah Muhaimin, DMD of Prime Bank said, “Integrating DESCO’s database with Prime Bank’s Branch network and alternative delivery channels will help the customers of DESCO to pay their electricity bills in real time, reduce the hassle and make the whole process convenient. This will help both the organisations on their drive towards improving customer experience.”