BRAC Bank organises a customer meet in Rajshahi

BRAC Bank has organised a customer meet in Rajshahi as part of its continuous pursuit of achieving excellence in customer service.

The meeting was aimed at getting feedback from the customers to improve customer service further and designing tailor-made products as per the requirement of the customers, said a press release.

Many customers of the Rajshahi area attended the meeting held at BRAC Learning Centre recently.

Kazi Sayedur Rahman, deputy governor of Bangladesh Bank, attended the programme as chief guest, while Jiban Krishno Roy, executive director of Bangladesh Bank; and Md Shaheen Iqbal, deputy managing director of BRAC Bank; were present as special guests.

“This interactive session with the customers will enable us to understand the continuously changing banking requirements of the customers and design our product offerings accordingly,” said Md Shaheen Iqbal, deputy managing director of the bank.