Community Bank brings e-Learning Management System, Community Help Desk for employees

Community Bank Bangladesh Limited introduced e-Learning Management System and Community Help Desk (iTicket) for its employees on May 24 at its head office at Gulshan, Dhaka.

The portal was inaugurated by Masihul Huq Chowdhury, managing director & CEO of Community Bank, said a press release.

Emphasizing the development of human capital, Community Bank Bangladesh Limited initiated the e-Learning Management System (LMS).

LMS is a web-based learning portal, incorporating all modern features & facilities of E-training.

All the employees of the bank can access this e-learning portal using their office e-mail credentials to find training course materials like lecture synopsis, video presentation, related laws, circulars etc. from anywhere. Incumbents can apply for online tests through this portal.

Community Help Desk (iTicket) is built with blockchain technology which will enable secured intra-bank communications to track and execute support requests, learning from historical solutions, and measure performances as well.

Commenting on the event, Masihul Huq Chowdhury said, “In this era of digitalisation, this initiative will make our learning system more convenient and help to take the business, service and compliance of the Bank to the next level.”

SM Mainul Kabir, DMD & chief business officer, MA Qaium Khan, SEVP & chief information officer were also present along with other SMT members and officials of the Bank.